Client Onboarding KYC Specialist

ICAP Recruitment Solutions

Job Description 

Our client is the world’s leading b2b neobank, publicly listed on the Australian Securities and Frankfurt Stock Exchange (ASX : ISX). Their services include eMoney, payments and identity verification, which all revolve around optimizing the online payment journey in a seamless and secure way. 

Their vision is to continue bringing together payments and identity into a seamless, secure and rapid experience for consumers and merchants alike, enhancing trust, confidence and online safety for all parties. 

They are looking for a Client Onboarding KYC Specialist. The successful candidate should be able to perform duties under general supervision, applying knowledge of credit risk guidelines, within fundamental concepts, practices and procedures and demonstrate a high level of autonomy and independent judgment in making decisions and interacting effectively and positively with all levels of personnel, clients and business partners. 

Job Responsibilities

  • Compliance with the Company’s policies and procedures, including audit requirements, confidentiality, AML/CTF, information security and data privacy of the Company’s customers and end users.
  • Administration of the initial on-boarding and ongoing operational merchant due diligence and card scheme compliance.
  • Maintains and reviews current information on existing accounts.
  • Ensuring merchants are on-boarded according to the company’s policies and procedures.
  • Contacting merchants, requesting, gathering and checking completeness of all merchant due diligence data, information and/or documentation required per Company Procedures.
  • Verifying the data, documents and information including checks of merchant incorporation status via company house/company registrar, regulators, specialist databases and public access databases.
  • Identifying and verifying persons of significant control, including beneficial owners.
  • Identifying and verifying that merchants have appropriate licensing to operate in AML/CFT regulated sectors, including checking the status of the license, any geographical limitations set by regulators on operators, fines and/or sanctions imposed.
  • Recording merchant status for on-boarding and go live as well as keeping accurate records at termination to ensure records are always up to date.
  • Setting up accurate and precise filing systems whether soft / hard copy, according to the company’s policies and procedures.
  • Carrying out merchant on-boarding checks on websites (where appropriate) including ghost shopping and investigation of merchant compliance to card schemes and where relevant, regulators.
  • Summarizing status and compiling the above into pre- agreed formats for review by the Chief Risk Officer, the AMLCO and the Chief Operating Officer.
  • Updating the above on an annual basis for each merchant.

Requirements

  • Bachelor’s Degree in Finance or other related field
  • 3+ years underwriting merchant accounts.
  • Prior merchant services, client onboarding or underwriting experience.
  • Solid analytical, negotiation and problem-solving skills.
  • Time management skills, good communication skills and negotiation ability.
  • Ability to communicate effectively with our client and business partners.

Benefit from:

  • Industry leading salary
  • Private health insurance
  • Equity/share-based scheme of company stock
  • Subsidized in-house lunch
  • Continuous personal development and travel opportunities

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