Communication Monitoring Compliance Assistant (German Language)

Cyprus Job Market

If you’ve been searching for an opportunity that will put you on the fast track to career success, you’ve just found it. KC Firiakis currently has an exciting, full-time career opportunity for a Communication Monitoring Compliance Assistant (German language) at our headquarters in Limassol.

What will you be doing:

  • Determining Call Centre and Agents quality standards by listening and studying inbound and outbound calls of Account Managers and Customer Support team members;
  • Verifying results by measuring skills in use of scripts, product knowledge, sales and service ability;
  • Assisting in the assessment and investigation of complaints;
  • Conducting translations when needed;
  • Contributing to team effort by accomplishing related results as needed.

What we are looking for:

  • University or College Degree in any field;
  • Proven competency of English and German language. Knowledge of any other European language will be considered as an advantage;
  • Ability in delivering solutions quickly with accuracy;
  • Confident and adaptable, and possessing a quick intelligence.

Why you’ll love working with us:

  • The successful candidate will be offered a competitive compensation package and the chance to build a successful career.

How you can apply:

Could you be the candidate that we are looking for?

Apply now at and become the next member of our amazing team.

Applications will be accepted until the 20th of September, 2020 and will be treated with the strictest confidence; only shortlisted candidates will be contacted.

We thank all candidates for the interest in our vacancy; however, only those under consideration will be contacted.

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