Cyprus Job Market
Main Duties and Responsibilities:
- Determines Call Center and Agents quality standards by listening and studying inbound and outbound calls of Account Managers and Customer Support team members;
- Verifies results by measuring skills in use of scripts, product knowledge, sales and service ability;
- Assisting in the assessment and investigation of complaints;
- Conducting translations when needed;
- Contributes to team effort by accomplishing related results as needed;
- University or College degree in any field;
- Proven competency to speak Swedish and English language. Knowledge of any other language will be considered an advantage;
- Excellent judgement and a commercially minded pragmatic approach;
- Ability in delivering solutions quickly with accuracy;
- Confident and adaptable, and possessing a quick intelligence;
Why you’ll love working with us:
We offer competitive salaries, a great package of benefits and the chance to build a successful career.
How you can apply:
Apply now at and become the next member of our amazing team.
Applications will be treated with the strictest confidence.
We thank all candidates for the interest in our vacancy; however, only those under consideration will be contacted.
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