Communication Monitoring Compliance Assistant (Swedish Speaking)

Cyprus Job Market

If you’ve been searching for an opportunity that will put you on the fast track to career success, you’ve just found it. KC Firiakis currently has an exciting, full-time career opportunity for a Communication Monitoring Compliance Assistant (Swedish Speaking) at our headquarters in Limassol.

Main Duties and Responsibilities:

  • Determines Call Center and Agents quality standards by listening and studying inbound and outbound calls of Account Managers and Customer Support team members;
  • Verifies results by measuring skills in use of scripts, product knowledge, sales and service ability;
  • Assisting in the assessment and investigation of complaints;
  • Conducting translations when needed;
  • Contributes to team effort by accomplishing related results as needed;

Candidate Profile:

  • University or College degree in any field;
  • Proven competency to speak Swedish and English language. Knowledge of any other language will be considered an advantage;
  • Excellent judgement and a commercially minded pragmatic approach;
  • Ability in delivering solutions quickly with accuracy;
  • Confident and adaptable, and possessing a quick intelligence;

Why you’ll love working with us:

We offer competitive salaries, a great package of benefits and the chance to build a successful career.

How you can apply:

Apply now at and become the next member of our amazing team.

Applications will be treated with the strictest confidence.

We thank all candidates for the interest in our vacancy; however, only those under consideration will be contacted.


ΚΛΑΔΟΣ ΑΠΑΣΧΟΛΗΣΗΣ: Σύμβουλοι επιχειρήσεων



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