Customer Service Officer

Cyprus Job Market

Duties and responsibilities:
  • Respond promptly to customer and agent enquiries, handling and providing all necessary information for their policies, outstanding balances, feeding back all enquiries to senior staff
  • Record and maintain customer information in company’s systems
  • Work closely with other departments to help deliver exceptional customer service
  • Secretarial responsibilities
  • Basic accounting responsibilities

The Role

We are looking for energetic individuals, with previous relevant working experience. This role combines the customer service tasks and the back-office tasks. Successful candidate should be able to answer customers and agents enquiries, set up and maintain the customers and agents data in the internal systems. Basic customer services skills, accuracy and dedication are key to success in this role.


  • Previous Client experience/support team and experience in back office working with different systems will be considered as an advantage
  • Fluent verbal and written Greek – English
  • Computer literate
  • Exceptional communication and organizational skills
  • Ability to multi-task, prioritize and manage time effectively Positive and collaborative team player
  • Secretarial skills
  • Accounting skills up to Trial Balance transactions

The Package:

  • Competitive Salary
  • Private health insurance plan participation
  • Pension fund
  • Performance bonus


ΚΛΑΔΟΣ ΑΠΑΣΧΟΛΗΣΗΣ: Ασφαλιστικές εταιρείες

Prodromou & Makriyiannis Insurance Underwriting Agencies & Consultants Ltd is the result of merging the operations of “PUA”, Prodromou Underwriting Agency, established in 1969, one of the first…


Λεμεσός, Λευκωσία, Λάρνακα, Πάφος, Αμμόχωστος

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