French Speaking Back Office / Customer Support officer

StaffMatters Recruitment

Our client, a CySEC regulated Forex Company based in Limassol, is looking to hire a French Speaking Back Office / Customer Support officer. 

Responsibilities: 

Assist Back Office with follow up on Know-Your-Client documentation 

Deal directly with clients via the phone, live chat and email 

Respond promptly to the clients’ inquiries and resolving accordingly 

Communicate and coordinate issues with other departments 

Develop and maintain relationships with prospective and existing clients ensuring they receive the highest level of service 

Requirements: 

University or College degree in any field 

Previous experience in the Forex industry minimum 6 months (must) 

Knowledge of French & English Language – Greek will be considered an advantage 

Good communication, presentation and negotiating skills 

The ability to work quickly, under pressure and within deadlines 

The ability to work to a high degree of accuracy 

Ability to analyse and orientate quickly 

Able to work on own initiative 

High level of self-motivation 

Excellent knowledge of Microsoft Office 

Team player 

EU citizen or a legal work Permit 

Currently living in Cyprus 

The company offers: 

Competitive remuneration package & Bonus scheme 

Medical insurance after the probation period 

Excellent work environment. 

The working hours are Monday – Friday 9am-6pm

Job Description Advance Career, on behalf of our client, an International Cyprus Investment firm, is looking to recruit a French Speaking Back Office / Clients Support Officer in…
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Advance Career, on behalf of our client, an International Cyprus Investment firm, is looking to recruit a French Speaking Back Office / Clients Support Officer in Limassol; Respo…

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