French speaking Customer Support representatives

BDSwiss

Our client is an online gaming company with offices in Limassol and they are looking to recruit a dynamic experience candidates in the role of French speaking Customer Support representatives.

Annual Gross Salary: 23K Euro

Annual Bonus: 2K Euro

Working Hours: Shifts

Day to day responsibilities:

Respond to players via live chat & emails

Document and delegate in-game bugs and other issues

Troubleshoot new issues directly with our players

Interact with various departments (VIP, marketing ) to improve gameplay for players

Extra tasks upon request (call campaigns, translations )

What is expected from you:

Passion for Customer Service

Solid writing and communication skills (in French & English

Excellent problem-solving abilities

Strong understanding of gaming

Available to work flexible hours (evenings, weekends)

To apply, please send your CV and cover letter (in English) to admin@smstaffmatters.com

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