Head of Back Office


At Zenfinex we don’t just offer you a job – we offer an opportunity to invest in your future.

Our ambition is to gatecrash the world of FX & Fintech and our success as a specialist in online trading and investment is built on our employees’ talent, passion, and drive to innovate. We believe that our employees’ development goes hand in hand with the growth of our business. That’s why we strive to allow our people the opportunity to thrive and to work at their best. And that’s why a job at Zenfinex is more than just a job, its about becoming part of a global family and establishing a long term career with one of the worlds fast growing financial organisation’s.

ZenFinex’s award winning FCA regulated broker operations team, with multiple exciting role opportunities, is now opening the position of Head of Back Office.

The main responsibilities are:

  • Supervising the global account opening and funding team, regarding the opening of trading accounts, quality check, funding process and customer service
  • Analyze on a constant basis the department activity, payment system activity, suspicious activity, KYC procedures, on boarding etc
  • Implement operations protocols, productivity, quality and customer service standards, complete audits and supporting team managers in daily inquiries and problems
  • Liaise with Senior Management team to make decisions for back office operational activities and set strategic goals
  • Revise and/or formulate policies and promote their implementation within the department
  • Manage the procedure of customers account establishment, maintenance and closures
  • Liaise with other departments to escalate and resolve any issues
  • Monitor and approve correct workflows, improve internal systems, propose new more efficient procedures
  • Assist in the training of the relevant staff to ensure continuing competence in accordance with the local regulators
  • Prepare daily/weekly/monthly reports with the funding activity and make suggestions for new developments to the Senior Management

The key requirements are:

  • University degree in a Business Administration or in any other relevant field
  • 5 years’ experience in a similar position
  • Proven experience in managerial position
  • Excellent command in English and Greek language
  • Excellent knowledge of Microsoft office
  • Advanced Excel skills will be considered an advantage
  • Attention to details and target oriented
  • Demonstration of willingness to contribute to the business

What we offer:

  • Attractive remuneration package plus performance related reward
  • Private health insurance
  • Dynamic and innovative team with a friendly working environment
  • Continuous personal development and international training opportunities
  • Extra day-offs or financial compensation for working or holidays
  • Free Parking
  • Canteen with excellent food

If you want to be a part of our growth, and has experience as a Head Back Office, apply now to

All applications will be treated with strict confidentiality.

Visit Zenfinex Website –


ΚΛΑΔΟΣ ΑΠΑΣΧΟΛΗΣΗΣ: Τράπεζες / Χρηματοπιστωτικά Ιδρύματα

At Zenfinex we don’t just offer you a job – we offer an opportunity to invest in your future…



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