Head of Business Development

StaffMatters Recruitment

Our client is a Forex Broker based in Limassol and regulated by the FCA, and they are currently looking to recruit a high-caliber individual in the role of Head of Business Development .

Main duties and responsibilities of the role:
Building, developing and maintaining strong professional business relationship with partners mainly by phone, email and social networks
Developing the Institutional Business of the Company, based on targets set by the Senior Management
Promoting the Company’s products and services in an effective and efficient manner as to maintain an adequately high sales conversion ratio as stipulated by the KPIs set by the Company
Researching, initiating and executing plans to develop partnerships with online affiliates, affiliates networks and Introducing Brokers (IBs) and ensuring excellent standard of service
Maintaining high volume of partners contact and ensure high levels of client satisfaction
Assisting clients with any platform/financial trading related queries
Assisting clients who wish to open or manage a trading account
Providing training to partners on the Company’s products (including webinars) and trading systems
Informing all existing and potential partners of any new products and promotions that the Company is offering
Providing quality and efficient live support to existing and potential partners
Liaising with the relevant department in case where partners have queries on specific issues related to that department and forwarding partners’ complaints to the relevant department
Providing troubleshooting and support for the basic functions of the trading platform
Providing ongoing professional guidance to existing and new partners
Posting information regarding Company’s products and services to relevant forums
Actively following up on queries and providing feedback to partners ensuring that they receive the best level of service
Delivering action plans to the Senior Management
Adopting quality and performance control standards
Taking proper actions and implementing necessary changes for the improvement of the Business Development Department
Identifying business development opportunities for the Company
Meeting monthly goals/targets set by the Company
Providing on-going training to all Business Development Managers
Maintaining professional internal and external relationships that meet Company’s core values
Demonstrating the ability to interact and cooperate with colleagues, building trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, solve problems creatively and demonstrate high integrity

Key Attributes:
Fluent in English
Holder of CySEC Advanced or AML Certifications will be considered an advantage
Relevant experience in investment or forex company
University or College Degree
Is process driven and gives attention to detail
Minimum 5 years’ experience.

We Offer:
4000 Euro gross per month plus discretionary monthly bonus.
Active and business environment, with the ability for professional growth
Professional team and friendly atmosphere
Participation in employee discount program
Full health care after a Six-month probationary period

StaffMatters Recruitment