HR Support Representative

AMDOCS LTD

Job ID: 112379
Required Travel :Minimal
Managerial – No
Location: :Cyprus- Limassol (Amdocs Site)

Who are we?

At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world. Amdocs and its 25,000 employees serve the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at

In one sentence

As a HRES Specialist you will support HR processes by providing services to Amdocs employees, managers and HR teams across the EMEA Region. You will be involved in organizing activities to promote the employee experience and enable seamless and efficient end-to-end HR processes.

What will your job look like?

  • You will provide services to Amdocs employees, managers and HR teams on HR-related issues.
  • You will act as a “sensor” to the Field HR and proactively “raises flags” when necessary.
  • You will handle on-going activities in his/her domain within a specific unit, including budget allocation and prioritization when necessary.
  • You will stay up-to-date on the legal and/or professional issues impacting his/her domain in order to improve and update the relevant activities.
  • You will apply knowledge and expertise of the most updated processes and tools (in his/her domain) in day to day interactions with employees.
  • You will provide solutions (which may be customized in accordance with HR guidelines and/or business targets) and implements HR policies/processes/activities in a dynamic environment.
  • You will design, generate and present a variety of reports that support organizational processes and facilitate ongoing improvement.
  • You will update and maintain data of various HR system and issue reports and analyses in support of on-going monitoring and decision making.
  • You will plan and handle operational aspects of HR processes and/or activities from initiation to execution, including alignment of various internal and/or external focal points.

You will ensure that all the necessary facilities are in place for relevant activities

All you need is…

  • Bachelor’s degree holder in Human Resources Management or relevant field would be advantageous
  • Experience in dealing with HR-related documents
  • Proven previous experience in customer facing roles
  • Previous experience in operational roles (that is, handling operational processes and systems)
  • Familiarity with Amdocs and Amdocs systems would be an advantage
  • Experience of working with various stake holders (internal and external)
  • Proficiency in MS Office 2013 applications
  • Fluency in English is a must. Fluency in other European languages would be an advantage
  • The successful candidate will build valuable customer relationships and will interact with respect.
  • The ability to collaborate and to work across team boundaries
  • Strong communication skills

Why you will love this job:

  • Work with dynamic HR Professionals at the back-end
  • Become a master of multi-tasking
  • Get a better understanding of different HR facets

Job ID: 112379
Required Travel :Minimal
Managerial – No
Location: :Cyprus- Limassol (Amdocs Site)

Who are we?

At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world. Amdocs and its 25,000 employees serve the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at

In one sentence

As a HRES Specialist you will support HR processes by providing services to Amdocs employees, managers and HR teams across the EMEA Region. You will be involved in organizing activities to promote the employee experience and enable seamless and efficient end-to-end HR processes.

What will your job look like?

  • You will provide services to Amdocs employees, managers and HR teams on HR-related issues.
  • You will act as a “sensor” to the Field HR and proactively “raises flags” when necessary.
  • You will handle on-going activities in his/her domain within a specific unit, including budget allocation and prioritization when necessary.
  • You will stay up-to-date on the legal and/or professional issues impacting his/her domain in order to improve and update the relevant activities.
  • You will apply knowledge and expertise of the most updated processes and tools (in his/her domain) in day to day interactions with employees.
  • You will provide solutions (which may be customized in accordance with HR guidelines and/or business targets) and implements HR policies/processes/activities in a dynamic environment.
  • You will design, generate and present a variety of reports that support organizational processes and facilitate ongoing improvement.
  • You will update and maintain data of various HR system and issue reports and analyses in support of on-going monitoring and decision making.
  • You will plan and handle operational aspects of HR processes and/or activities from initiation to execution, including alignment of various internal and/or external focal points.

You will ensure that all the necessary facilities are in place for relevant activities

All you need is…

  • Bachelor’s degree holder in Human Resources Management or relevant field would be advantageous
  • Experience in dealing with HR-related documents
  • Proven previous experience in customer facing roles
  • Previous experience in operational roles (that is, handling operational processes and systems)
  • Familiarity with Amdocs and Amdocs systems would be an advantage
  • Experience of working with various stake holders (internal and external)
  • Proficiency in MS Office 2013 applications
  • Fluency in English is a must. Fluency in other European languages would be an advantage
  • The successful candidate will build valuable customer relationships and will interact with respect.
  • The ability to collaborate and to work across team boundaries
  • Strong communication skills

Why you will love this job:

  • Work with dynamic HR Professionals at the back-end
  • Become a master of multi-tasking
  • Get a better understanding of different HR facets

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