Japanese Customer Support Representative

StaffMatters Recruitment

Our client is a leader in the international internet gaming industry and they are looking to hire a Japanese Customer Support Representative to join their team based in Limassol.

Responsibilities:
Dealing directly with clients’ queries over chat system, e-mail and phone
Answering client’s requests
Promoting products and services to clients
Optimize customers’ satisfaction
Interacting with other departments as necessary to meet client’s needs
Maintaining professionalism at all instances

Requirements:
Able to work shifts on rotation (10:00 – 19:00 and 03:00 – 12:00 Monday to Sunday)
Experience preferred but not mandatory
Fluent in English
Native Japanese language proficiency
Attention to details and quality of work
European citizenship

Remuneration & Benefits:
Career development
21 day’s annual leave
Group Medical Scheme
Complimentary lunch
Team Building Activities

StaffMatters Recruitment

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