Russian-Speaking Client Relations Manager VAC-18794M

Website StafffMatters Recruitment Specialists

Our client, a CySEC Regulated Forex Company, is now looking to recruit a Russian Speaking Client Relations Manager. 

Responsibilities: 

Developing and maintaining excellent relationships with prospective and existing clients 

Responsible for activating new client leads and follow up on potential clients 

Handling client inquiries appropriately and ensuring that high level service is provided 

Performing personal clientele analysis and taking actions as required 

Dealing with clients’ inquiries via live chat, email and telephone 

Performing personal clientele analysis and taking actions as required 

Staying abreast with the latest developments, products and marketing promotions that XM launches and the relevant terms and conditions; and communicating them to the clients 

Ensuring compliance with the company’s legal guidelines and compliance procedures 

Providing suggestions on system enhancements 

Acting in the best interest of the company at all times, and cooperating with the rest of the Client Relations team in order to perform business development 

Contributing to the team effort by achieving targeted results 

Cooperating effectively with other departments as necessary 

Main requirements: 

Degree in a business-related field 

Client handling experience in the financial services sector is a definite plus 

Fluent Russian speaker with excellent oral and written skills in English 

Reliable, with integrity of character 

Ability to multitask and maintain a high-level of organization 

Outstanding communication and interpersonal skills 

Dynamic, innovative and target oriented 

Strong computer literacy 

Valid work permit required 

Benefits: 

Performance related reward 

Private health insurance 

Corporate pension insurance 

Intellectually stimulating work environment with lots of team activities 

Continuous personal development and international training opportunities 

Masseuse 

Salary based on skills and experience 

Working hours: 09:00 – 18:00Learn more…

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