Russian speaking Front-Desk Administrator/Sales Manager VAC-19475M

Website StafffMatters Recruitment Specialists

Our client, a group of companies, is looking to hire a professional Russian speaking Front-Desk Administrator/Sales Manager for their E-commerce store in Limassol. The position does not simply entail answering telephones and greeting clients, the candidate would be dealing with paperwork and day-to-day requests of management.

Responsibilities:

Greeting all clients courteously and professionally

Assisting with answering of all incoming telephone calls for queries/sales.

Maintaining a client database in the shop CRM and handling all incoming orders from clients

Communicating with distributors, couriers, customs offices – arranging delivery/tracking of goods

Responding to requests for routine information or assistance within scope of knowledge

Filing, photocopying, faxing, and distributing documents as required and in a timely manner

Maintaining order of document processing area/inventory, notifying Office Manager of the need to order supplies, ensuring all supplies are distributed upon receipt and kept in their designated areas

Maintaining any hardware in the premises, ensuring all supplies are on hand; call for repair when required

Responsible for the management of incoming and outgoing mail; dating as required, sorting, distributing and generating responses as appropriate and in a timely manner

Demonstrating ongoing commitment to customer service excellence and supports the customer service plan

Complying with departmental organizational policies and procedures

Performing other duties as assigned

Updating the Company’s website – inventory

Key Skills/Experience:

Preferable a minimum of 1 year in reception and/or sales

EU citizenship or the right to live & work in Cyprus

Demonstrated strong interpersonal, organizational skills

Excellent communication skills in Russian English, both verbal and written (writing test will be part of the interview)

Greek skills are an advantage

Computer skills required (MS Office Word and Excel)

Solid phone/customer service skills

Ability to handle sensitive and confidential information

Ability to work under pressure in a fast-paced and at times hectic environment

Careful attention to detail

Ability to demonstrate professionalism

Available immediately

Salary: 1,200 Euros gross

Working hours are 9.00 to 18.00 with one-hour lunch break.

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