Russian speaking Front-Desk Administrator/Sales Manager

StaffMatters Recruitment

Our client, a group of companies, is looking to hire a professional Russian speaking Front-Desk Administrator/Sales Manager for their E-commerce store in Limassol. The position does not simply entail answering telephones and greeting clients, the candidate would be dealing with paperwork and day-to-day requests of management.

Responsibilities:
Greeting all clients courteously and professionally
Assisting with answering of all incoming telephone calls for queries/sales.
Maintaining a client database in the shop CRM and handling all incoming orders from clients
Communicating with distributors, couriers, customs offices – arranging delivery/tracking of goods
Responding to requests for routine information or assistance within scope of knowledge
Filing, photocopying, faxing, and distributing documents as required and in a timely manner
Maintaining order of document processing area/inventory, notifying Office Manager of the need to order supplies, ensuring all supplies are distributed upon receipt and kept in their designated areas
Maintaining any hardware in the premises, ensuring all supplies are on hand; call for repair when required
Responsible for the management of incoming and outgoing mail; dating as required, sorting, distributing and generating responses as appropriate and in a timely manner
Demonstrating ongoing commitment to customer service excellence and supports the customer service plan
Complying with departmental organizational policies and procedures
Performing other duties as assigned
Updating the Company’s website – inventory

Key Skills/Experience:
Preferable a minimum of 1 year in reception and/or sales
EU citizenship or the right to live & work in Cyprus
Demonstrated strong interpersonal, organizational skills
Excellent communication skills in Russian English, both verbal and written (writing test will be part of the interview)
Greek skills are an advantage
Computer skills required (MS Office Word and Excel)
Solid phone/customer service skills
Ability to handle sensitive and confidential information
Ability to work under pressure in a fast-paced and at times hectic environment
Careful attention to detail
Ability to demonstrate professionalism
Available immediately

Working hours are 9.00 to 18.00 with one-hour lunch break.

StaffMatters Recruitment

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