Senior Arabic-Speaking Premium Relationship Manager

  • Full Time
  • Nicosia

CareerFinders

CareerFinders, on behalf of our client, a long-established and global CySEC Licensed Investment Firm with offices in the heart of Nicosia, we are seeking to recruit a highly commercial and client-focused Senior Arabic-Speaking Premium Relationship Manager to assist with business development in the Gulf region by developing and managing relationships with premium customers and ensuring their ongoing trading interest and activity.

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Key Duties/Responsibilities:

  • Develop, manage and maintain excellent relationships with premium clients.
  • Generate new business by following up on leads and identifying new ones.
  • Provide Management with feedback on prospective and actual customer expectations and with ideas for the further business growth.
  • Communicate with premium clients via phone, email and online chat ensuring they receive the highest level of service and support.
  • Assist premium clients with enquiries on technical and onboarding matters and following up as necessary, ensuring the highest levels of client satisfaction.
  • Strive towards meeting targets with respect to the achievement of clients’ deposits and trading activity by exercising commercial skill and competence.
  • Maintain detailed knowledge of our products, trading platforms and terms and conditions of trading.
  • Adhere to the Code of Conduct and the standards set for all client communications.
  • Keep up to date with political and economic news, market information and trends.

Key Skills/Experience:

  • University Degree or College Diploma in a relevant field.
  • Prior relevant experience in a similar role in the industry is key.
  • Proven experience in business development in the Gulf region is essential.
  • Excellent communication skills and ability to build rapport especially through telephone communication.
  • Fluency in both English and Arabic.
  • Excellent understanding of the financial and capital markets will be considered a strong plus.
  • Proven ability to build and develop professional relationships.
  • Enthusiastic, trustworthy, self-motivated with a ‘selling’ mindset.
  • Target-oriented, competitive and success-driven.
  • Team player.
  • Very good organizational skills with an ability to handle multiple tasks and prioritize.
  • Ability to work under pressure in a fast-paced environment.
  • Computer literacy and ability to work simultaneously with a variety of systems.

To apply for this vacancy, please send your CV, along with any covering letter to quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click

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