Software Specialist

IBM

Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities
IT Specialist in this job role will have expertise in CITRIX, VDI and Microsoft system technology areas. Typical examples of the deliverables are building proof-of concept solutions with system technology team and architecting infrastructure solutions to address client requirements. IT Specialists in this job role work with products like CITRIX, Microsoft OS, VDI. IT Specialists who apply their technical skills to support the operation and maintenance of the above products, services, and solutions. Individuals who are part of Support typically have responsibility for sizing, troubleshooting, and critical customer situations.

The Software Specialist will be responsible for:

-Developing complex solutions for clients across industries
-Engaging directly with sales teams and clients to assist them in identifying the initiatives to address their security requirements.
-Getting involved in client workshops ;
– Work with the IBM teams with his/her technical knowledge and experiences.
– Focus on providing subject matter expertise for effective design and implementation of customer enterprise System .
– Perform technical assurance for potential projects.
– Perform technical consultation services to customers.
– Provide technical support & consultation in ensuring customer’s satisfaction in the maintenance stage.
– Perform design documentation work during design stage

Required Technical and Professional Expertise
Minimum2 year experience in CITRIX, VDI , Virtualisation, Operating Systems related field and operations.

Preferred Technical and Professional Expertise


IBM

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