Position: Support Officer Department: Support Reports to: Head of Support Location: Limassol Duties & Responsibilities The Support Officer is responsible to provide excellent customer service to clients whilst enhancing their trading experience with FXPRIMUS.
- Handling client inquiries appropriately and ensuring that high level service is provided
- Support through email, live chat and telephone to all clients globally
- Answering e-mails , assisting with the opening of client accounts, amending existing accounts, maintaining client records and liaising with appropriate departments;
- Impeccable telephone etiquette and management;
- Dealing with complaints of a varying nature promptly and effectively.
- Previous experience in similar position within financial services;
- Knowledge of English, other foreign languages (Mandarin, Malay, Indonesian, Portuguese, Spanish, Hungarian, Arabic) will be advantageous;
- Excellent spoken and written communication skills ;
- Ability to work efficiently under pressure;
- Excellent computer skills (Microsoft Excel and Word);
- Knowledge of Meta Trader platforms will be considered an advantage;
- Shift work as and when required (Mon-Fri, 9.00-18.00 and 13.00-21.00 in rotation).
What you can expect
- A collaborative working environment;
- An attractive salary based on candidate’s experience and qualifications;
- Personal development opportunities through on-going on the job training;
- Corporate Medical Insurance and additional insurance benefits.
ΛεμεσόςΚΛΑΔΟΣ ΑΠΑΣΧΟΛΗΣΗΣ: Forex As we are globally expanding, we continuously search for talents and professionals who aim to grow with us and become a member of our award-winning team! ΠΑΡΟΜΟΙΕΣ ΔΟΥΛΕΙΕΣ Λάρνακα αναρτήθηκε χθές Λάρνακα αναρτήθηκε χθές Λεμεσός αναρτήθηκε χθές
Our client an Australian owned online Forex and CFD broker with offices in Limassol are currently recruiting an Engllish Customer Support officers for the Support Department Our …
Customer Support Officer (Farsi speaking – shifts on rotation) Position title: Customer Support Officer Location: Limassol The role: The Customer Support Department is resp…
Job Description Our client is a limassol based investment firm, they are looking for a native Chinese speaking customer support officer. The ideal candidate will be native/near n…